Customer interaction in retail business is fundamental to gaining a strong client base and building a solid reputation as a retailer. Developing these bonds can happen in a number of ways, but from the customer?s perspective, it usually boils down to the checkout lane. Their experience finalizing their purchases and their satisfaction with your products, their pricing, and your customer service will determine how they view you as a business. Because repeat customers are an important demographic in most retail environments, setting the bar high at the point of sale is vital to stable business. ChainDrive offers retail managers an advanced Point of Sale software
component that not only simplifies the checkout process, but also collects important data about customer purchases, contact information, and more to be stored in the software package?s centralized database.
Our Point of Sale software is completely Windows-based and includes intuitive tools that facilitate rapid sales processing. The software automatically accounts for any head-office markdowns or other sales and/or promotional offers. Customers are able to redeem gift cards and registries through the Point of Sale software, and it also supports rapid debit and credit card processing as well as cash audit. Payment is made easy with this powerful software system at your side. The software also includes security settings so that the retail manager can offer employees the correct levels of access at each register.
The software is able to collect customer information including their purchases and potentially even their contact information. This data is fed into the software?s centralized database and can be used to analyze and develop reports on your customers? interests and your store performance.
Users of the Point of Sale software also have the ability to look up products in real time, ensuring that any customer questions or concerns are met immediately. Get this powerful software tool for your retail business and make your checkout centers the best they can be!
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